- What should I do if facial recognition fails?Published on Oct 11, 2024Updated on Aug 10, 2026575
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Aug 5, 202663
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Aug 5, 20267
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Aug 5, 202640
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Aug 5, 202662
- Why did my identity verification fail?Published on Aug 8, 2024Updated on Aug 5, 202677
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Aug 10, 20261,393
- How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?Published on May 7, 2024Updated on Aug 11, 20261,118
- What attestation do we need to agree to when verifying as an institutional customer?Published on Feb 5, 2024Updated on Aug 5, 2026133
- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Aug 10, 202614,375
- What onboarding information is required for the government-owned enterprise?Published on Oct 13, 2023Updated on Aug 5, 202667
- What onboarding information is required for the non-profit organization (NPO)?Published on Oct 13, 2023Updated on Aug 5, 202674
- What onboarding information is required for a family office?Published on Oct 13, 2023Updated on Aug 5, 202672
- What onboarding information is required for a Publicly Traded Company?Published on Oct 13, 2023Updated on Aug 5, 202680
- What onboarding information is required for a fund?Published on Oct 13, 2023Updated on Aug 5, 2026127