FAQ

Account management and security

How do I close my account? (web)
Published on Aug 22, 2023Updated on Aug 10, 2026476
How do I close my account? (app)
Published on Aug 22, 2023Updated on Aug 5, 20268
How do I freeze my account? (web)
Published on Aug 22, 2023Updated on Aug 6, 2026411
How do I update my login password?
Published on Aug 22, 2023Updated on Aug 5, 202632
I haven't received the SMS code
Published on Aug 16, 2023Updated on Aug 11, 202634
How do I create passkeys? (app)
Published on Aug 16, 2023Updated on Aug 11, 202613,870
Disabling cloud sync on your authenticator app
Published on May 12, 2023Updated on Aug 10, 20265,238
What can I do if my device is running in an unsafe environment?
Published on Jan 19, 2023Updated on Aug 10, 2026301

Showing 31-38 of 38 articles