FAQ
Account management and security
- How do I set up Offline Mode?Published on Jul 7, 2026Updated on Aug 5, 20263
- Large Withdrawal Protection FAQPublished on Jul 7, 2026Updated on Aug 5, 20263
- What is sub-account?Published on May 21, 2026Updated on Aug 5, 20262
- How do I create passkeys? (web)Published on May 21, 2026Updated on Aug 11, 20262
- How do I create passkeys? (app)Published on May 21, 2026Updated on Aug 5, 20265
- How do I link an authenticator app?Published on May 21, 2026Updated on Aug 5, 20262
- How do I download my account statements?Published on May 21, 2026Updated on Aug 5, 2026
- Why did I receive an OKX account closure email notification? What should I do?Published on Apr 30, 2026Updated on Aug 5, 20261
- Why is my account restricted and what should I do?Published on Feb 27, 2026Updated on Aug 10, 20262,053
- What's OKX Security Assistant?Published on Jan 15, 2026Updated on Aug 5, 2026123
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Aug 5, 202679
- How do I navigate to and customize notification settings?Published on Oct 8, 2025Updated on Aug 5, 202621
- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Aug 5, 202658
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Aug 5, 2026329
- OKX EEA Beginner's GuidePublished on Jun 30, 2025Updated on Aug 5, 202623
Showing 1-15 of 38 articles