FAQ
Account management and security
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 11 Aug 2026374
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 10 Aug 2026404
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 11 Aug 2026600
- How do I change or reset my login password if I forgot my login credentials?Published on 22 Aug 2023Updated on 11 Aug 202619,881
- How do I update my login password?Published on 22 Aug 2023Updated on 5 Aug 202632
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 10 Aug 20268,622
- I haven't received the verification codePublished on 16 Aug 2023Updated on 5 Aug 202633,697
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 11 Aug 202613,863
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 5 Aug 20264,372
- My authenticator app isn't working, what should I do?Published on 11 Aug 2023Updated on 5 Aug 20262,219
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 10 Aug 20265,234
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 10 Aug 20261,791
- What can I do if my device is running in an unsafe environment?Published on 19 Jan 2023Updated on 10 Aug 2026301
Showing 31-43 of 43 articles