FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 11 Aug 20264,542
- How do I change my phone number?Published on 7 Sept 2023Updated on 11 Aug 202615,153
- How do I change my email?Published on 6 Sept 2023Updated on 5 Aug 20264,340
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 10 Aug 202614,175
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 11 Aug 202616,966
- What is sub-account?Published on 22 Aug 2023Updated on 11 Aug 20261,898
- How do I close my account? (web)Published on 22 Aug 2023Updated on 10 Aug 2026476
- How do I close my account? (app)Published on 22 Aug 2023Updated on 11 Aug 2026911
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 6 Aug 2026411
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 11 Aug 2026374
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 5 Aug 2026469
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 10 Aug 2026404
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 11 Aug 2026600
- How do I change or reset my login password if I forgot my login credentials?Published on 22 Aug 2023Updated on 11 Aug 202619,881
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 10 Aug 20268,623
Showing 16-30 of 37 articles