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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026136How do I add a custom remote procedure call (RPC) to the OKX Wallet?
New RPC URL: the custom RPC endpoint (must be a valid HTTPS address). Chain ID: unique identifier for the network (for example, 137 for Polygon). Currency symbol (optional): like ETH, BNB, and more. Blockchain explorer URL (optional): for viewing transactions (for example, https://polygonscan.com). Select Save or Add. Your custom RPC network will now be available on the network list. Note: Make sure the RPC URL you’re using is from a trusted source.Published on 7 May 2025Updated on 5 Aug 202626Event Contracts Hit settlement FAQ
Settlement anchor: OKX Spot Index Price BTC events: https://www.okx.com/markets/index/btc-usdt ETH events: https://www.okx.com/markets/index/eth-usdt XAU events: https://www.okx.com/markets/index/xau-usdtHow is a Hit contract settled? Hit-Up (target price above): index ≥ target → settles as "Yes" Hit-Down (target price below): index ≤ target → settles as "Yes" A touch is registered when the per-second index high or low meets the trigger condition; no minimum duration is required.Published on 16 Apr 2026Updated on 5 Aug 2026How do I create/import an OKX wallet?
You may visit https://web3.okx.com in Google Chrome and use it with the OKX Wallet browser extension. To install the extension, copy and paste the following link into your browser: https://chrome.google.com/webstore/detail/okx-wallet/mcohilncbfahbmgdjkbpemcciiolgcgeImportant notes Please keep your password and seed phrase safe. We do not store your password or mnemonic phrase. If they are lost, we are unable to recover them, and you may face the risk of asset loss.Published on 24 Aug 2023Updated on 11 Aug 20263,931What's OKX Drops?
Alternatively, you can access Drops directly by visiting https://web3.okx.com/drops On the homepage, simply hover or select any event to know more Check out available events in one placeHow do I list my project on Drops? If you have exciting projects that you would like to list on Drops, submit your application to become one of the issuers!Published on 30 Aug 2023Updated on 13 Aug 202677How do I download OKX app on an iPhone (iOS)?
On your iPhone, open a browser and go to the OKX official website: https://www.okx.com Tap the Share button in your browser, then tap Add to Home Screen > Add Once done, the browser will close automatically and the OKX icon will appear on your home screen. Tap it to access OKX directly.Other questions If you encounter any issues during the download process, feel free to contact us for assistance.Published on 26 Feb 2025Updated on 6 Aug 20268,053Affiliate activity portal - join page enhancement
Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature. This means that the Join page can only display one activity at any given time. However, you're free to enroll in multiple activities. How do I select another activity to promote?Published on 8 Jun 2023Updated on 5 Aug 2026225What is DEX Boost and how do I participate?
DEX transactions are only supported on chains where DEX is available, such as xLayer, Base, and Solana.Enter the Boost page Log into Web3 from your OKX app; or go to https://web3.okx.com/ Select Boost (with rocket icon) from the menu bar to enter DEX Boost page To view leaderboard: Log into Web3 from your OKX app; or go to https://web3.okx.com/ Go to Market > OKX Boost to view the Boost leaderboard and event pageView Boost data Boost data consists of two components used to determine your eligibilityPublished on 13 Dec 2025Updated on 5 Aug 202652Index components weightage adjustment FAQ
To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5. What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added.Published on 14 Dec 2023Updated on 5 Aug 202614Why haven’t I received a reply from the blockchain project team?
Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status. If the transaction shows as confirmed, it means it has already been processed on-chain. If the receiving platform hasn’t credited your funds Contact the receiving exchange or wallet provider directly with your TxID, deposit address, and transaction details. Only the receiving platform can credit the funds once confirmed on-chain.Published on 17 Oct 2025Updated on 5 Aug 202616How do I create or transfer an NFT?
However, you can transfer it to another address.On the web Go to https://web3.okx.com/ Go to More > Marketplace > Profile icon > My NFTs Select the NFT you want to transfer Select Transfer and enter the recipient's addressOn the app Go to More > NFT > Profile icon > My NFTs Select the NFT you want to transfer Select Transfer and enter the recipient's addressPublished on 8 Jun 2023Updated on 5 Aug 20261,412What types of partnerships does OKX have?
Project owners and creators can apply to have their NFT project considered for collaborations on Drops.You can submit your application as below: Go to https://web3.okx.com/drops Once you're on the page, select: Web: select Be an Issuer Select Be an issuer to submit your application App: go to FAQ and find How to be an issuer?Published on 18 Jun 2024Updated on 5 Aug 2026131Trade Like A Pro hype rules
For more information about OKX, please visit https://www.okx.com © 2023 OKX. All right reserved.Published on 25 Sept 2023Updated on 5 Aug 202613How do I buy NFTs?
Download from the Chrome Web Store: https://chrome.google.com/webstore/detail/okx-wallet/mcohilncbfahbmgdjkbpemcciiolgcge After opening the extension wallet, select Create wallet, set a password, and back up your wallet securely. If you already have a wallet, you can also import it directly using your seed phrase or private key. 2. Search for your favorite NFTs or find your preferred collection and select the NFT 3.Published on 30 May 2023Updated on 5 Aug 2026532What's DEX Referral program?
Example: After adding the referral code OKXDEX to the link, it becomes https://web3.okx.com/ul/joindex?ref=OKXDEX You may manually add or change to other referral code in the link. Supported share link types General invitation link : https://web3.okx.com/ul/joindex This is a general referral page link, which is consistent with the format of the link you copied and shared from the Referral dashboard. Example of a referral code added to a general invitation link: https://web3.okx.com/ul/joindex?Published on 21 Jul 2025Updated on 5 Aug 2026423