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How do I change my phone number?
Select Change phone number and follow on-screen instructions to enter your phone number in the New phone number field Note: it's mandatory to link both your phone number and email during the authentication setup. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on Aug 5, 2026How do I check the number of block confirmations? (web)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You will receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Aug 5, 2026153How do I check the number of block confirmations? (app)
The more miners verify your transaction, the greater the number of block confirmations is. Different cryptos and networks have different numbers of block confirmations. You'll receive your deposit in your account once your deposit is verified by the required number of miners according to the crypto & network that you've selected.Published on Aug 22, 2023Updated on Aug 13, 2026661How do I migrate my email address or phone number to another account? (web)
Each user can only have one verified account.For phone number migration Go to Profile and select Security Find Phone Verification and select Change Phone Number Enter your new phone number you wish to use Select Send code for both the new and current phone number fields. You'll receive a 6-digit verification code via SMS at both numbers. Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear.Published on Aug 22, 2023Updated on Aug 10, 2026404How do I publish or subscribe to a signal on Signal Marketplace?
After a signal is approved, you can see it in Paid signal/ Free signal option depending on your fee model, and all users will be able to see it in the Signal marketplace. Look for the status of your signal after publishFee modelsFree signal No subscription fee.Paid signal Choose one of the following fee models: Profit sharing Set a profit-sharing ratio from 1% to 30%.Published on Mar 12, 2024Updated on Aug 5, 202646OKX AI 101
Common AI & Trading Terms LLM:Large Language Model — the AI's core for understanding and generating text Token:the smallest unit of text processed by LLMs, ~0.75 English words Prompt:the instruction or question you give to an AI AI Agent:an AI system that can autonomously plan and execute tasks MCP:Model Context Protocol — the standard for AI to call external tools Context Window:the maximum number of tokens an LLM can process in one go Hallucination:when AI generates plausible-sounding but factuallyPublished on May 4, 2026Updated on Aug 5, 202610What's OKX Convert?
Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage. As such, there's a price difference between the quoted price and the spot market price. Convert enables you to complete one-click transactions after confirming a price, without having to know how the spot market works, meaning you'll receive the amount you preview.3. How do I use Convert?Published on Apr 1, 2026Updated on Aug 5, 20261What's OKX Convert?
Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage. As such, there's a price difference between the quoted price and the spot market price. Convert enables you to complete one-click transactions after confirming a price, without having to know how the spot market works, meaning you'll receive the amount you preview.3. How do I use Convert?Published on Sep 27, 2023Updated on Aug 5, 20262,168What is Agent Trade Kit?
The Agent Trade Kit may rely on third-party large language models (LLMs) that are not owned, operated, controlled, verified, or endorsed by OKX; OKX disclaims all responsibility and liability for any third-party LLM services or outputs, and you use them entirely at your own risk.Published on Apr 29, 2026Updated on Aug 5, 20264How do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on Oct 13, 2023Updated on Aug 5, 2026162Why is my OKX app not working?
Contact OKX Assistant if: You can't access your account You receive repeated security warnings Transactions fail or show unexpected errors Troubleshooting steps don’t resolve the issue When contacting support, prepare the following details: Device model Operating system version App version Screenshots of the issue Description of steps you’ve already tried Providing this information can help our support teams diagnose the issue faster.How can I keep my OKX app secure?Published on Mar 16, 2026Updated on Aug 5, 202636How do I buy crypto with Google Pay?
Access to this service is based on the phone device and model and the countries supported by Google Pay, which isn't related to the verified country of residence with us. You must hold either a Visa or Mastercard in your legal name as registered with us. Other cards aren't supported at this time.How do I buy crypto with Google Pay? For the best experience, please add your card directly through the Google Wallet app.Published on Jul 22, 2025Updated on Aug 4, 20264Crypto Tax Reporting (DAC8) FAQ
In Belgium, your TIN corresponds to your national register number.Published on Feb 23, 2026Updated on Aug 5, 20266My phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.Published on Aug 1, 2024Updated on Aug 5, 20269How do I register an account on OKX?
Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on Aug 4, 202618