Phishing websites (fake official sites), learn more here How can you protect yourself from phishing website scams? Phishing SMS (impersonating official notifications), learn more here How do I stay safe from phishing SMS using the name OKX? Vishing (voice phishing / phone scams), learn more here How do I protect myself from new types of phone scams?

Otherwise, you'll lose your assets. You can find the minimum amount, required confirmation numbers, and contract address on the Deposit page. You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets.

If you prefer not to wait, you may cancel the withdrawal request yourself. After cancellation, the current withdrawal process will be cleared. If you still need to withdraw, you’ll need to submit a new request.Please note that during asset transfers between cold and hot wallets, new withdrawal requests will still need to wait for funds to be transferred from the cold wallet to the hot wallet before they can be processed.

Keep yourself up-to-date with the list of unlock events for ease of trading Learn about the unlock schedule at the Token unlocks page Investment planning: explore token allocations, helps long-term investors track vested tokens and plan their asset management accordingly. Monitor the allocation of the token Get the vesting info to set your token unlock

Having trouble choosing the appropriate photos of your ID or yourself during your verification process? Please check out the guidelines below.Which IDs are acceptable? Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID.

It depends on how your account was closed: If you close the account yourself: Re-registration is possible after a cooling-off period. During this time, the same phone number, email, or identity information can't be used to create a new account. The applicable cooling-off period may vary by region. Once it has ended, you may register again. If your account was closed by us: Unfortunately, the account can't be reactivated, and the associated identity information can't be used to register again.

Any breach of this clause may result in immediate termination of this agreement for both yourself and any sub-affiliates(s) in breach of this Agreement and may expose any breaching affiliate and/or sub-affiliate(s) to legal action and liability for damages, including but not limited to those imposed by regulatory authorities within the specified jurisdictions.

It depends on how your account was closed: If you close the account yourself: Re-registration is possible after a cooling-off period. During this time, the same phone number, email, or identity information can't be used to create a new account. The applicable cooling-off period may vary by region. Once it has ended, you may register again. If your account was closed by us: Unfortunately, the account can't be reactivated, and the associated identity information can't be used to register again.

You can either set these yourself or use our backtested AI strategy. When the price moves up, the bot executes orders according to the strategy — long, short or neutral — you're following. Futures grid is just one of the powerful trading bots OKX offers. Try it yourself today to automate trades and lock in profits from futures contract price volatility. Game on!

Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.

You can't use your own referral link to invite yourself. If we detect self-referral, the referral binding won't be completed, and you'll be prompted to share your referral link with someone else.What counts as a qualified invitee in VIP Referral? An invitee is considered qualified once they've maintained verified VIP status for a total of 50 days within a quarter. The 50 days don't need to be consecutive.

However, you can now withdraw the assets by yourself hassle-free.

Below, you'll find a breakdown of how these scams operate, why they’re so effective, and what steps you can take to protect yourself and your crypto.What’s happening? We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name.

You can either set these yourself or use our backtested AI strategy. When the price moves up, the bot executes orders based on your chosen strategy. If you've selected a long position, the bot will aim to buy and profit from further price increases. If you’ve chosen a short position, it will sell to profit from anticipated price drops. For a neutral stance, the bot will manage orders to take advantage of price fluctuations within a specified range, regardless of the direction.

For more information on preventing phishing attacks, please refer to: How can you protect yourself from phishing website scams? How can you protect yourself from a phishing attack? We recommend following the above guidance to enhance your account security. OKX will work together with you to safeguard your account, reduce the risk of cyber threats and scams, and protect your digital assets. Strengthening account security is the first step toward protecting your assets.