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USD-margined futures contracts FAQ
We're introducing all-new USD-margined futures, while allowing users to select their preferred settlement currency. All trading liquidity is consolidated into USD unified order book for a seamless trading experience. USD-margined futures are expressed as XXX/USD UM.What settlement currencies are supported? Supported settlement currencies: USD, USDC, and USDG.How do I change the settlement currency?Published on Oct 13, 2025Updated on Aug 11, 20268How to fix passkey error 50162 on Android devices
Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on Aug 5, 20264,532How can I enhance my OKX app security?
Destroy the original wallet and generate new keys afterward.What actions should I avoid to protect my account? Do not install unverified apps labeled as "optimizer," "cleaner," or screen-recording tools. These apps may contain malware that compromises your security. Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device.Published on May 14, 2026Updated on Aug 5, 20262How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Aug 5, 202662How do I close my OKX Card and re-apply again?
Your card closes instantly Note: card closure is permanent and cannot be undone.How do I replace my OKX Card? Go to the Card homepage > select Manage Card > select Replace Card Review the replacement warning: your old card stops working immediately and a new card is issued. Select your reason (Card is compromised, Just wanted to refresh the card, Others). Pass the pre-check process of replacing your card Verify your identity via Device PIN or Face ID. Your new card is ready to use instantly.Published on Jul 3, 2026Updated on Jul 3, 20264World Cup VIP Exclusive Gift Set FAQ
OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Aug 5, 2026323What is the New User Full Rebate Program?
How do I enroll in this New User Full Rebate Program?Published on Mar 16, 2026Updated on Aug 5, 20268What are the new trading fees for EEA users?
Our fees differ for users in Europe (UE/EEA) who have opened their derivatives (X-Perps) account and for users who haven't opened a derivatives (X-Perps) account. On this page you can find the fee difference for users of different tiers and the fees for both account options and compare the costs per tier. Your VIP level is determined based on your total accounts assets in EUR or your 30-day...Published on Sep 16, 2025Updated on Aug 5, 2026258How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page > New > select crypto pair, then tap Info at the top to view the popularity and market cap rankings. Tap through to explore the full rankings page.What's the Ranking page (leaderboard) and how can I use it to discover new tokens?Published on Aug 9, 2024Updated on Aug 5, 202656How do I explore new tokens?
This feature will help you identify new potential trends. New Tokens: this section provides an overview of newly listed tokens to help you stay informed about the latest token releases. Trending Tokens: this section identifies the tokens with the most significant increase in traders in the last 24 hours. Make sure you look into this when exploring new tokens. Market Capitalization: explore the top tokens ranked by market capitalization.Published on Aug 9, 2024Updated on Aug 5, 20261How do I verify OKX's ownership and balance of the wallet address?
In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on Sep 26, 2023Updated on Aug 5, 20261,015Trading Signal Bot FAQs
A new parameter, Max position count, has been added to the signal strategy order page to limit the number of positions that can be held simultaneously while the strategy is running. When a new order signal is received during strategy execution, the system performs the following checks: If placing the order for that signal would cause the total number of positions to exceed the configured maximum, the system will block the signal and prevent a new position from being opened.Published on Oct 9, 2023Updated on Aug 5, 2026140Why is my OKX app not working?
Some typical reasons include: Running an outdated app version Using an unsupported operating system version Device memory overload from background apps Temporary bugs or system conflicts Android users may also encounter cache corruption, while iOS users sometimes experience issues after OS updates.How do I fix my OKX app that won’t open? Try these troubleshooting steps in order: Important Note: if you have created a Web3 wallet, back up your wallet first.Published on Mar 16, 2026Updated on Aug 5, 202636OKX Deposit Bonus 2026 FAQ
Your funds remain available for trading or use in eligible OKX Earn products while your bonus instalments are being paid. Product availability varies by region.What happens if I withdraw funds? Withdrawals reduce your net deposit amount and affect your remaining instalments. If your eligible balance falls below your qualifying tier, future payments may be paused until the balance returns to that tier.Published on Aug 6, 2026Updated on Aug 7, 202612How do I explore new trading opportunities on OKX?
Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?Published on Jan 17, 2025Updated on Aug 5, 20263