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Apple Pay – Additional Terms
Your Device & Security You are solely responsible for maintaining control of the Apple Pay-enabled device, passcode, Touch ID / Face ID, and any iCloud credentials. If the device is lost, stolen, or compromised, you must remove the Card from Apple Pay. Data Use We receive limited transaction data from Apple (token, merchant name, amount, and date) and use it only to authorise your purchase, prevent fraud, and comply with law. We do not share this data for marketing.Published on Aug 8, 2025Updated on Aug 5, 2026FAQ12Passkey FAQ
Can Apple devices bind multiple passkeys? Each account can only be bound to one passkey.11. Why don't I see 'Use Passkey' or the authentication pop-up on my iPhone? This is usually caused by an incorrect AutoFill & Passwords configuration. Go to Settings > General > AutoFill & Passwords and make sure Passwords is turned on and Authenticator is turned off.12. Why did my passkey stop working after reinstalling the Android app?Published on Mar 19, 2025Updated on Aug 10, 2026FAQ164How do I buy crypto with Apple Pay?
Apple Pay is a secure, contactless mobile payment service by Apple that lets you make purchases using your Apple devices and linked cards. You can now use Apple Pay to buy crypto instantly on our platform—directly from your iPhone or other supported Apple devices. This feature is currently available only to Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification.Published on Jul 2, 2025Updated on Aug 5, 2026FAQ6How do I create passkeys? (app)
If you change phones or switch your Apple ID, your existing passkey may stop working and require a reset. Some reset features for iOS users may require iOS 18 or later.Reset passkey If you only have 1 passkey linked to your account, you'll only see the Reset option. This is because your account must always have at least 1 passkey. When you reset it, you'll replace your current passkey with a new one during the process.Published on May 21, 2026Updated on Aug 5, 2026FAQ5How do I authorize a new device when I log in?
Authenticator App: you can open your authenticator app and get the code that's linked with your account.Other ways to authorize a new device All verification options should automatically lead you to the login page once you authorize your device. If it doesn't work, you can select Complete verification on the previous page to log in. If none of the previous options work, you can contact our Customer Support on the web or Request manual verification on the app to open it.Published on Aug 31, 2023Updated on Aug 10, 2026FAQ14,175How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on Dec 8, 2025Updated on Aug 5, 2026FAQ4,522How PnL works in X-Perps?
This article explains how PnL (profit and loss) works in X-Perps, so you can understand what your account is showing and why your net result may differ from the raw price move. In X-Perps trading, PnL (profit and loss) is commonly shown in two forms: unrealized PnL and realized PnL.What's unrealized PnL in X-Perps? Unrealized PnL is the gain or loss in an open position based on current pricing.Published on Apr 9, 2026Updated on Aug 5, 2026FAQWhy is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on Mar 16, 2026Updated on Aug 5, 2026FAQ36How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Aug 5, 2026FAQ275How do I download OKX app on an iPhone (iOS)?
This guide explains how to download the OKX app on iOS devices via the App Store. If you don't have an Apple ID registered in a supported region, follow the steps below to create one before downloading.Sign up a new Apple ID Note: if you don't have an Apple ID, you can sign up for one by following the steps below (signing up must comply with Apple's Terms of Service). 1. Visit the official Apple website: https://appleid.apple.com/account Visit Apple website 2.Published on Feb 26, 2025Updated on Aug 6, 2026FAQ8,048What can I do if my device is running in an unsafe environment?
It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Published on Jan 19, 2023Updated on Aug 10, 2026FAQ301How do I buy crypto with Google Pay?
If you want to find out how you can buy crypto with Apple Pay, visit here.Published on Jul 22, 2025Updated on Aug 4, 2026FAQ4How do Stock and Commodity X-Perps work?
The Mark Price, used for liquidation, is calculated as Index Price plus a basis adjustment: a moving average of the difference between the OKX order book mid-price and the Index Price.What is the funding rate and how does it work? The funding rate is a periodic payment exchanged between long and short positions. When the X-Perp trades at a premium to the Index Price, longs pay shorts; when it trades at a discount, shorts pay longs.Published on Jun 9, 2026Updated on Aug 13, 2026FAQHow does leverage work in X-Perps trading?
If you're new to X-Perps, consider starting with lower leverage until you are comfortable with how margin, liquidation, and funding rates work together.5. Does leverage affect funding payments? Leverage affects your position size, and funding payments are calculated based on position size. A larger leveraged position will result in larger funding payments, both received and paid. Need help with an OKX product? Find guides and answers in our Help Centre. Visit here.Published on Apr 9, 2026Updated on Aug 5, 2026FAQ2How do I link an authenticator app?
There are two ways to get the authenticator app, through the OKX app directly, or by downloading it from your device's app store.Option1: Download app through OKX app Open the OKX app Go to the Main menu and select Profile and Settings Navigate to Security Under Authentication methods, select Authenticator app Follow the prompts to download and begin setupOption2: Download from your device's app store For Apple devices: Search for the authenticator app in the App Store and download it.Published on May 21, 2026Updated on Aug 5, 2026FAQ2