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Pay wallet auto top-up FAQ
You can also enter the page through the low balance alert on the Pay page as well Auto top-up on the Balance details page of Pay Low balance alert banner on Pay page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Auto top-up page Set the details of auto top-up, from the trigger amount for top-up to the payment options on the Auto top-up details page Details of your auto top-up on the confirmation page Once all good, proceedPublished on May 14, 2026Updated on Aug 12, 202613Index components weightage adjustment FAQ
For the exact timing of the adjustments and specific indexes to be adjusted, please stay tuned to our announcement page.4. How can I know the latest component weight? To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5.Published on Dec 14, 2023Updated on Aug 5, 202614How do I use the Top account long/short ratio indicator?
What's the Top account long/short ratio indicator? The Top account long/short ratio indicator visualizes the ratio of accounts with net long positions to those with net short positions among the top 5% of traders with the largest open position value. The Top account long/short ratio is viewed as a gauge of top traders' sentiment, where a high ratio suggests optimistic expectations.Published on May 16, 2024Updated on Aug 5, 202621How do I use the Top position long/short ratio indicator?
The display of Top position long/short ratio indicatorHow do I turn on the Top position long/short ratio indicator? When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Top position long/short ratio Select Top Pos.Published on May 16, 2024Updated on Aug 5, 202616How do I discover new tokens?
If you want to discover new tokens in the ever-evolving cryptocurrency market, a great starting point is to visit the Rankings page or go to OKX App home page > New > select crypto pair, then tap Info at the top to view the popularity and market cap rankings. Tap through to explore the full rankings page.What's the Ranking page (leaderboard) and how can I use it to discover new tokens?Published on Aug 9, 2024Updated on Aug 5, 202656How can I quickly top up my OKX Wallet gas fee from the OKX Exchange?
To top up gas fees, send the required token directly to your wallet address from another platform or exchange.Published on May 21, 2025Updated on Aug 5, 2026308How do I download OKX app on an iPhone (iOS)?
On your iPhone, open a browser and go to the OKX official website: https://www.okx.com Tap the Share button in your browser, then tap Add to Home Screen > Add Once done, the browser will close automatically and the OKX icon will appear on your home screen. Tap it to access OKX directly.Other questions If you encounter any issues during the download process, feel free to contact us for assistance.Published on Feb 26, 2025Updated on Aug 6, 20268,054How can I send/accept payments in IM on Pay?
Receive To receive crypto using Pay: On the Pay home page, tap the Message icon at the bottom of the screen and open the relevant chat window. If a friend sends you crypto, you’ll see a payment icon in the chat. Tap the icon and select Receive to accept the assets. Learn more about Pay here, the new way to send crypto.Published on Apr 28, 2025Updated on Aug 12, 202643OKX NFT FAQ
On the Web3 wallet home page, tap More > NFTs > tap the profile icon in the top-right corner > My NFTs. 2. What networks does OKX NFT support? OKX NFT is a one-stop NFT hub that supports both EVM and non-EVM blockchain networks. OKX NFT Marketplace currently supports major blockchain networks including Bitcoin, Ethereum, Polygon, Solana, BNB Chain, Arbitrum, Optimism, BASE, zkSync Era, Avalanche, Immutable zkEVM, TON, SUI, and others. Support may vary by network and feature.Published on Jan 5, 2023Updated on Aug 5, 2026563How do I set my preferences?
On the App: Select Menu in the top-left corner > Account settings > Scroll down and tap Log out. On the Web: Go your profile in the top-right corner > Select Log out.Published on Nov 1, 2025Updated on Aug 5, 202635How do I invite existing users to join the Affiliate Program?
You can also check your Chat in the top right corner of the OKX app home page to view system messages.2. What happens if a user doesn't meet the eligibility criteria? Users who don't qualify will see a notification as soon as they open the link and won't be able to proceed to the submission page.3. Will rebinding affect a user's open positions or trading activity? No. Rebinding only affects the commission relationship — it has no impact on the user's trades or open positions.4.Published on Sep 27, 2023Updated on Aug 5, 20264How do I manage my wallet? (app)
Connect wallet: Go to Menu in the top-left corner > Account settings > Wallet Connect > Connect wallet > Select the wallet you want to connect > Enter your wallet password and complete the verification. Disconnect wallet: Go to Menu in the top-left corner > Wallet Connect > Select the wallet you'd like to disconnect > Tap Disconnect from account > Enter your wallet password to complete. Note: to connect your wallet, you'll need to be logged in to both your Exchange account and Web3 wallet.Published on Aug 22, 2023Updated on Aug 11, 20262,088Event Contracts Hit settlement FAQ
A Hit contract settles immediately, once the OKX Spot Index Price touches the target price during the contract's live period — no need to wait for expiry. Settlement anchor: OKX Spot Index Price BTC events: https://www.okx.com/markets/index/btc-usdt ETH events: https://www.okx.com/markets/index/eth-usdt XAU events: https://www.okx.com/markets/index/xau-usdtHow is a Hit contract settled?Published on Apr 16, 2026Updated on Aug 5, 2026How do I automate grid trading strategies on futures grid trading bot?
To access the futures grid trading bot, navigate to the home page and select Trade In the app’s Trade section, select the trading pair at the top of the screen Kickstart your futures trading bot automation journey by selecting Trade From the options available, select Trading bots to access the list of bots available Select Trading bots Next, select Grid bots Find Spot Grid option at Trading bots > Grid bots Then, select Futures grid Futures grid is available as one of Grid bots' options Select thePublished on Jun 13, 2024Updated on Aug 5, 202643Where do I find limits, fees and processing time details for cash deposit?
Select Transfer on the home page Select the Transfer option 2. Select Deposit Select Deposit as your transaction method 3. Select Brazilian Real Select the Brazilian RealOn the web 1. Select Deposit from the home page tab, or go to Assets and select Deposit 2. Select Brazilian Real Select Deposit on the home page before selecting Brazilian Real on the Deposit pageHow do I access the cash deposit method? To view the cash deposit methods: 1. Go to the cash deposit section in your account. 2.Published on Apr 9, 2026Updated on Aug 11, 202637