FAQ
Account management and security
- How do I change or reset my login password if I forgot my login credentials?Published on Aug 22, 2023Updated on Aug 11, 202619,882
- How do I update my login password?Published on Aug 22, 2023Updated on Aug 5, 202632
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Aug 10, 20268,626
- I haven't received the SMS codePublished on Aug 16, 2023Updated on Aug 11, 202634
- I haven't received the verification codePublished on Aug 16, 2023Updated on Aug 5, 202633,701
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Aug 11, 202613,871
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Aug 5, 20264,374
- My authenticator app isn't working, what should I do?Published on Aug 11, 2023Updated on Aug 5, 20262,219
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Aug 10, 20265,238
- What can I do if my device is running in an unsafe environment?Published on Jan 19, 2023Updated on Aug 10, 2026301